By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. Ideal Solutions reserves the right to revise these Terms of Use and any other information on this website at any time without prior notice.

CONFIDENTIALITY 

Please be aware that any information sent to Ideal Solutions will not be treated as confidential. Any personal information submitted to Ideal Solutions through this website will be handled in accordance with Ideal Solutions' privacy policy, which is available on this website.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Ideal Solutions will not be liable to any party for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages of any kind related to or arising from this website, its use, or any site or resource linked to, referenced, or accessed through this website. This includes but is not limited to any loss of profits, contracts, business, anticipated savings, goodwill, or loss of programs or other data, even if Ideal Solutions has been expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort, or any other legal theories.

DISCLAIMER

Your use of this website is at your own risk. All information, materials, or instruments are provided "AS IS" with no warranties. Ideal Solutions expressly disclaims all warranties, guarantees, or representations of any nature, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights, to the fullest extent permissible under applicable law. Ideal Solutions makes no warranty or guarantee that this website will be uninterrupted, timely, secure, or error-free. From time to time, this website may contain technical inaccuracies or typographical errors, and we do not warrant the accuracy of any posted information. Please ensure that you are using the most up-to-date pages on this website and verify the accuracy and completeness of information before making decisions related to services, products, or other matters described on this website. In the event that any term in these Terms of Use is found by competent judicial authority to be unenforceable in any respect, the validity of the remaining provisions of these Terms of Use will remain unaffected, provided that such unenforceability does not materially affect the parties' rights under these Terms of Use.

 

Standard Terms and Conditions of Quotation and Sale 

1. Definitions:

  • "Company" refers to [Ideal Solutions Co.].
  • "Client" refers to the party receiving the quotation.
  • "Quotation" refers to the formal document/Agreement outlining the services or products offered by the Company to the Client.
  • "Intellectual Property" shall mean patents, copyrights, trademarks, trade secrets, and any other intellectual property rights recognized by law.

2. Acceptance of Quotation:

  • The Client acknowledges that acceptance of the Quotation constitutes an agreement to be bound by these terms and conditions.
  • Any modifications or changes to the Quotation must be made in writing and agreed upon by both parties.

3. Quotation Validity:

  • The Quotation is valid for a period of as specified in the Quotation from the date of issuance.
  • The Company reserves the right to revise or withdraw the Quotation at any time before acceptance.

4. Payment Terms:

  • Payment terms are as specified in the Quotation.
  • The Client agrees to make payments in the currency specified and within the agreed-upon timeframe.
  • Late payments may incur penalty charges or result in the suspension of services.

5. Scope of Work:

  • The Quotation outlines the scope of work, including services, products, deliverables, and timelines.
  • Any changes or additions to the scope of work may result in additional charges and should be documented in writing.

6. Delivery Term:

  • The Company's standard delivery term is Delivered Duty Paid (DDP) Incoterm rules, unless otherwise specified in the Quotation.
  • The Company will make every effort to deliver the goods or services within the timeline specified in the Quotation.
  • The Client must specify the delivery location for goods or services when confirming the order. In the event of any changes to the delivery site, the associated charges will be the responsibility of the Client.
  • The delivery method for the goods or services will adhere to the specifications outlined in the quotation. The Client is responsible for ensuring that any special site/location entry requirements if required. 

7.Intellectual Property:

  • Definitions: "Intellectual Property" shall mean patents, copyrights, trademarks, trade secrets, and any other intellectual property rights recognized by law.
  • Ownership:  
  1. All pre-existing Intellectual Property owned by either party shall remain the sole property of the respective party.
  2. Any Intellectual Property created as a result of or during the provision of services outlined in the quote shall be owned by [Company] unless otherwise agreed upon in writing.
  • License: The [Company] grants the client a non-exclusive, royalty-free license to use any deliverables containing Intellectual Property solely for the purpose intended under this quote.
  • Client's Responsibilities:
  1. The client warrants that any materials provided to [Company] for use in the project do not infringe upon the Intellectual Property rights of any third party.
  2. The client shall indemnify and hold [Company] harmless against any claims, damages, or liabilities arising out of the client's breach of the warranty in above point (a).
  • Usage Restrictions: The client shall not modify, reverse engineer, or decompile any deliverables provided by [Company] without prior written consent.

8. Confidentiality:

  • Definition of Confidential Information: The "Confidential Information" shall mean any non-public information, including but not limited to, proprietary business information, trade secrets, financial data, customer information, technical data, and any other information disclosed by one party (the "Disclosing Party") to the other party (the "Receiving Party") in connection with the services outlined in the quote.
  • Obligations of the Receiving Party: The Receiving Party agrees to hold all Confidential Information in strict confidence and to take all reasonable precautions to prevent unauthorized disclosure or use of such information. The Receiving Party shall not disclose, reproduce, or use the Confidential Information for any purpose other than the performance of the services specified in the quote.
  • Exceptions to Confidential Information: The obligations of confidentiality shall not apply to information that is:
  1. Already known to the Receiving Party at the time of disclosure;
  2. Publicly available or becomes publicly available other than through a breach of this agreement;
  3. Independently developed by the Receiving Party without reference to the Confidential Information.
  • Permitted Disclosure: The Receiving Party may disclose Confidential Information to its employees, agents, or subcontractors solely to the extent necessary for the performance of the services outlined in the quote. The Receiving Party shall ensure that such individuals are bound by confidentiality obligations similar to those set forth in this agreement.

9. Warranty: 

  • Warranty Term: The [Company] provides a warranty period as specified in the Quotation.
  • Extended Warranty: The [Client] may request extended warranty support or maintenance services beyond the warranty period, which may be subject to additional charges.
  • Product/Service Warranty: The[Company] warrants that the products/services provided under this quote shall be free from defects in material and workmanship for a period from the date of delivery/completion as specified in the Quotation.
  • Warranty Claims: 
  1. The [Client] must notify [Company] in writing of any alleged defect immediately upon discovery of such defect.
  2. All warranty claims must be accompanied by the original invoice or proof of purchase.
  • Limited Remedy: In the event of a breach of warranty, the [Company] sole obligation shall be, at its option, to repair or replace the defective part or re-perform the deficient service.
  • Exclusions:  This warranty does not cover defects or damage resulting from [e.g., misuse, abuse, negligence, accidents, alterations, or improper installation].
  • Disclaimer:  EXCEPT AS EXPRESSLY STATED HEREIN, [COMPANY] MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, [COMPANY] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
  • Modification of Warranty: No modification or waiver of this warranty shall be effective unless in writing and signed by both parties.

10. Termination:

 This agreement may be terminated by either party under the following conditions:

  • Mutual Agreement: The parties may mutually agree to terminate this agreement by providing written consent. Such termination shall be effective upon the date specified in the written consent.
  • Breach of Contract: Either party may terminate this agreement if the other party breaches any material term or condition of this agreement and fails to remedy such breach within [7] working days after receiving written notice specifying the breach. Upon termination, the [Client] shall pay any outstanding invoices and return any [Company]-owned property.
  • Force Majeure: If the performance of this agreement is prevented or significantly delayed by circumstances beyond the control of either party, including but not limited to acts of God, war, terrorism, government regulations, natural disasters, or other force majeure events, either party may terminate this agreement upon written notice to the other party.
  • Insolvency: Either party may terminate this agreement immediately if the other party becomes insolvent, files for bankruptcy, or undergoes a change in control that, in the terminating party's reasonable judgment, may adversely affect the other party's ability to fulfill its obligations under this agreement.
  • Non-Payment: If the [Client) fails to make any payment within the timeframe specified in the quotation or invoice due date, the [Company] may terminate this agreement by providing written notice.
  • Upon termination of this agreement, both parties shall be released from any further obligations or liabilities under this agreement, except for those that, by their nature, survive termination.

11. Non-Assignability:

  • This Agreement, including any rights, duties, or obligations herein, shall not be assignable by either party without the prior written consent of the other party. Any attempt to assign, transfer, or delegate any of the rights, duties, or obligations of either party without such consent shall be void and of no effect.
  • Notwithstanding the above, either party may assign this Agreement in connection with the sale, merger, or other transfer of all or substantially all of its assets, or a controlling interest in its business, provided that the assignee agrees in writing to assume all obligations of the assigning party under this Agreement.
  • Any permitted assignment shall be binding upon and enforceable by and against the parties hereto and their respective successors and assigns.

Exceptions: Notwithstanding the above provisions, [Company] may subcontract or delegate the performance of any of its obligations under this Agreement without the consent of the [Client].

12. Limitation of Liability

  • Extent of Liability: In no event shall [Company], its officers, directors, employees, agents, or affiliates be liable to the [Client] or any third party for any incidental, consequential, indirect, special, punitive, or exemplary damages, including, but not limited to, damages for loss of profits, business interruption, loss of information, or any other pecuniary loss, arising out of or in connection with the use or inability to use the products or services provided by [Company].
  • Maximum Liability: The total liability of [Company] for any claim arising out of or relating to this agreement or the performance or breach thereof, regardless of the form of action, shall not exceed the total amount paid by the [Client] to [Company] under this agreement.
  • Exclusions from Liability: The [Company] shall not be liable for any loss, damage, or expense arising out of delays in delivery or performance, or any failure to deliver or perform, due to events beyond [Company]'s reasonable control, including, but not limited to, acts of God, acts of government, acts of war or terrorism, natural disasters, or other force majeure events.
  • No Consequential Damages: Under no circumstances shall [Company] be liable for any indirect, incidental, special, punitive, or consequential damages, including, but not limited to, loss of profits, loss of business, loss of data, or loss of use, arising out of or in connection with this agreement.
  • Scope of Limitation: The limitations of liability set forth in this clause shall apply even if [Company] has been advised of the possibility of such damages, and [Company] disclaims any liability for damages arising from the [Client]'s use of the products or services.
  • The Company shall not be liable for any indirect, incidental, or consequential damages.

13. Force Majeure

  • Neither party shall be liable for any failure or delay in the performance of any part of this agreement to the extent that such failure or delay is caused by circumstances beyond the reasonable control of that party, including but not limited to acts of God, war, terrorism, government regulations, natural disasters, strikes, or any other event that is beyond the reasonable control of the affected party ('Force Majeure Event'). 
  • In the event of a Force Majeure Event, the affected party shall promptly notify the other party of the circumstances causing the delay or prevention of performance and shall use all reasonable efforts to mitigate the effects of the Force Majeure Event. 
  • During the continuance of a Force Majeure Event, the obligations of the affected party under this agreement shall be suspended to the extent that they are affected by the Force Majeure Event. The affected party shall resume the performance of its obligations as soon as practicable after the removal of the cause.
  • If the Force Majeure Event continues for a period exceeding [14] days, either party may terminate this agreement with immediate effect by providing written notice to the other party.
  • Notwithstanding the foregoing, the party affected by the Force Majeure Event shall make reasonable efforts to resume normal performance under this agreement as soon as possible, and both parties shall work together in good faith to find a mutually acceptable solution to mitigate the impact of the Force Majeure Event on the performance of this agreement.
  • This Force Majeure clause shall not excuse the payment of any amounts due or owing under this agreement prior to the occurrence of the Force Majeure Event.

14. Governing Law

  • This agreement shall be governed by and construed in accordance with the laws of Qatar, excluding its conflict of law’s provisions.
  • Any disputes arising out of this agreement shall be resolved through negotiation, mediation, or arbitration as specified in the Quotation.

 15. Other Terms & Notes:

16. Entire Agreement

  • The final quote, together with any attachments, exhibits, or addenda hereto, constitutes the entire agreement between [Company], hereinafter referred to as the "Company," and [Client], hereinafter referred to as the "Client," and supersedes all prior discussions, negotiations, and agreements, whether oral or written, relating to the subject matter herein.
  • No amendment, modification, or waiver of any provision of this quote shall be effective unless in writing and signed by both parties.
  • Any terms or conditions contained in any purchase order or other document issued by the Client that are inconsistent with or in addition to the terms and conditions herein are expressly rejected by the Company and shall be of no force or effect.
  • This agreement may only be amended in writing and executed by both parties.

By accepting the Quotation, the Client acknowledges that they have read and agreed to these terms and conditions.

Contact Us

If you have any questions about these Terms, please: sales@idealsolutions.com